Shipping policy

Shipping Policy – Roohmania

At Roohmania, we are committed to delivering your favorite fragrances safely and on time across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Standard delivery usually takes 3–7 business days depending on your location.
  • Delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.
  • Free shipping may be offered on selected promotions or minimum order amounts.

Order Tracking

  • Once your order is shipped, you will receive a tracking number or shipping update through SMS, email, or WhatsApp.

Delivery Issues

  • Please ensure your address and contact details are correct when placing an order.
  • Roohmania is not responsible for delays caused by incorrect shipping information or courier issues.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact our support team within 24 hours of delivery with clear photos and order details.

Contact Us

For shipping-related questions or support, feel free to contact our customer service team.

Thank you for shopping with Roohmania.