Shipping policy
Shipping Policy – Roohmania
At Roohmania, we are committed to delivering your favorite fragrances safely and on time across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Standard delivery usually takes 3–7 business days depending on your location.
- Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping may be offered on selected promotions or minimum order amounts.
Order Tracking
- Once your order is shipped, you will receive a tracking number or shipping update through SMS, email, or WhatsApp.
Delivery Issues
- Please ensure your address and contact details are correct when placing an order.
- Roohmania is not responsible for delays caused by incorrect shipping information or courier issues.
Damaged or Missing Items
- If your order arrives damaged or incomplete, contact our support team within 24 hours of delivery with clear photos and order details.
Contact Us
For shipping-related questions or support, feel free to contact our customer service team.
Thank you for shopping with Roohmania.