Refund policy
Return & Refund Policy – M BRAND
At M BRAND, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Customers can request a return within 7 days of receiving their order.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Products damaged due to customer misuse are not eligible for return.
Refunds
- Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within a few business days through the original payment method.
- Shipping charges are non-refundable.
Exchanges
- If you receive a damaged, defective, or wrong item, we will exchange it immediately.
Contact Us
To request a return or refund, please contact our support team with your order number and product details.
Thank you for shopping with M BRAND.
this for roohmania this perfume brand based in pakistan
Return & Refund Policy – Roohmania
At Roohmania, we value our customers and strive to provide the best quality fragrances. If you are not fully satisfied with your purchase, we are here to help.
Returns
- Customers may request a return within 7 days of receiving their order.
- Products must be unused, unopened, and in their original packaging.
- Returns will not be accepted for used perfumes or damaged items caused by customer misuse.
Refunds
- Once we receive and inspect the returned product, we will notify you regarding the approval of your refund.
- Approved refunds will be processed within a few business days through the original payment method.
- Delivery charges are non-refundable.
Damaged or Incorrect Items
- If you receive a damaged, leaking, or incorrect product, please contact us immediately for a replacement or exchange.
Contact Us
To request a return or refund, contact our customer support team with your order number and clear photos of the product if required.
Thank you for choosing Roohmania — where fragrance meets elegance.